Since we no longer carry fabric, the name was a little confusing. However, we carry much more than buckles -- lace, trimmings, rhinestone embellishments, metal hardware (check out our mini locks!) and more.
I've been trying to get to this redesign for more than a year! Since I do internet marketing work for other clients, they always took priority, but finally I decided enough was enough with our old shopping cart thatwas driving me nuts. Maybe it's fitting that the launch took place during Oprah's last week -- I think she would approve.
Some important things:
If you are an existing customer, welcome back! Your account, addresses and order history have been imported with three exceptions:
- Order numbers have been changed.
- On old orders, the price ea. does not reflect the quantity discount price (it gives the 1 pc. price). Your total is correct, so you can do the math to figure out the unit price or contact us and we can e-mail you a copy of your old invoice. New orders will of course reflect the discounted price.
- Passwords could not be imported. However, just click on the "forgot your password" link on the site and you will receive a new one (unlike with our old software, this feature actually works).
You can then log in with the same e-mail address you used before.
What's not changing:
- Automatic bulk discounts on most products (which are a lot easier for you to see).
- Free Shipping for orders over $75 in the USA! Now includes HI, AK and PR!
- Free shipping on $200 or more to Canada!
We will be able to provide you with even better service than before. You can track your orders, view old orders and re-order much more easily. The checkout flow is faster.
Here's something I like -- you can view all the products in a handy grid. Click on the product category (example: rhinestone buckles):Right below the subcategories, there is a little drop-down box - pick COMPACT LIST.
This is especially useful if you already know what you want.
Remember, the price shown on the page is the 1 pc. price and not the bulk discount price, which is shown on each product's page in a handy table (no more pop-up windows! Yay!).
Please feel free to contact us with any questions or concerns.
